1. Introduction
St. Pete Nightlife Guide ("we," "us," or "our") operates stpetenightlife.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our chat services, or communicate with us via phone or SMS/text message.
By using our website or services you agree to the collection and use of information as described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Phone number
Email address
Any information you voluntarily provide through forms, chat, or phone interactions
Automatically Collected Information:
IP address
Browser type and version
Pages visited and time spent
Referring URLs
Device type and operating system
Cookie data and similar tracking technologies
SMS and Phone Communication Data:
Phone numbers used to contact us
Content of SMS conversations
Call recordings (where permitted by law and disclosed at time of call)
Opt-in and opt-out records
3. How We Use Your Information
We use collected information to:
Respond to your inquiries and provide requested information
Send SMS/text messages you have opted into receiving
Deliver discount codes, special offers, and promotional content
Process VIP reservations and bookings
Improve our website and services
Comply with legal obligations
Send transactional communications related to your requests
Analyze website traffic and user behavior to improve user experience
4. SMS / Text Message Communications
By providing your phone number and opting in to SMS communications through our website, chat widget, or phone agent, you consent to receive text messages from St. Pete Nightlife Guide including but not limited to:
Happy hour deals and drink specials
VIP booking confirmations
Discount codes and promotional offers
Event announcements
Responses to your inquiries
Message frequency varies. You may receive up to 10 messages per month depending on your interactions and preferences.
Message and data rates may apply depending on your mobile carrier and plan.
To opt out at any time reply STOP to any text message. You will receive one final confirmation message and no further messages will be sent.
For help reply HELP or contact us at [email protected]
Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, share, or transfer your phone number or opt-in data to any third party for their own marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
We may use third-party analytics services including Google Analytics to analyze website traffic. These services may collect information about your use of our website.
6. Third-Party Services
We use the following third-party services that may collect or process your data:
(GHL) — CRM, website hosting, and communication platform
Google Analytics — website analytics
Google Search Console — search performance monitoring
Twilio/Telecom Carriers — SMS and phone communication delivery
Each third party has its own privacy policy governing their use of your data. We are not responsible for third-party privacy practices.
7. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
With service providers who assist in operating our website and services under strict confidentiality agreements
When required by law, court order, or government authority
To protect the rights, property, or safety of St. Pete Nightlife Guide, our users, or others
With your explicit consent
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. SMS opt-in records are retained for a minimum of 4 years as required by TCPA regulations.
9. Your Rights
Depending on your location you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Request a copy of your data in a portable format
To exercise any of these rights contact us at [email protected]
10. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights contact us at [email protected]
11. Children's Privacy
Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If you believe we have inadvertently collected information from a minor please contact us immediately.
12. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However no internet transmission is 100% secure and we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
St. Pete Nightlife Guide
Downtown St. Petersburg, FL
Email: [email protected]
Phone: (727) 610-8077